Fairphone denies any hack behind suspicious emails

When an organization we’ve achieved enterprise with will get hacked, it’s straightforward to finish up dwelling with a way of dread hanging over you: “How for much longer till somebody does one thing terrible with my knowledge?” Worse, with unhealthy guys promoting and buying and selling that information, it might be years earlier than we randomly in the future expertise these penalties. Should you’ve achieved enterprise with Fairphone and a few suspicious emails had you considering that possibly the corporate has been hacked, we’ve acquired some excellent news to reassure you with.

Earlier this week on the Fairphone group boards, person Nicoolas shared the complicated e mail that not too long ago appeared in his inbox. He had ordered a brand new battery for his Fairphone 3 again in January of 2025, however proper across the one-year anniversary of that order, a second order affirmation arrived.

Whereas this new message appeared to include the identical order particulars, it arrived from a Bloomreach somewhat than Fairphone e mail handle, and the hyperlinks inside pointed to a brand new web site. Was somebody attempting to trick him into clicking on these?

A pair different Fairphone prospects popped up within the dialogue with comparable studies of their very own. Whereas some shared considerations a few hack, others advised these incidents could be way more innocuous: Bloomreach is a advertising platform, and the presence of “check” subdomains hinted that these messages might have gone out by accident.

Positive sufficient, a number of hours in the past an official Fairphone account responded to the thread, making an attempt to set fears to relaxation:

Pricey group, We’ve regarded into the emails you’ve been getting since final night. At this level it’s probably that these are coming from our official emailing device, Bloomreach, triggered by an inside malfunction, and never from an information breach. We’re investigating and can preserve you posted. Thanks to your persistence, The Fairphone Workforce

Whereas that’s possibly lower than 110% affirmation that there was no breach right here, the corporate confirming its official relationship with Bloomreach lends sturdy help for that glitch concept, and whereas we’d nonetheless like to study precisely what occurred right here, that is sounding much less and fewer prefer it includes prison motion or malice on anybody’s half.