Thursday, August 6, 2026

When inner metrics go astray


Typically, chasing optimized numbers results in less-than-desirable IT outcomes. What seemed good on paper or on a display might ignore the context behind the info. It’s not unusual for firms to misconceive buyer conduct, however how do CTOs deal with inner metrics that result in questionable IT selections?

On this episode of the InformationWeek Podcast, Jerry Shu, CTO and co-founder of Daylit, and Aaron Harris, CTO at Sage, focus on how they strategy IT optimization and what they look ahead to if one thing doesn’t add up.

What occurs when the sooner improvement and deployment desired from IT optimization overlooks the context of the place the metrics got here from?

Harris and Shu discover which workers, past the IT staff, ought to assist develop inner metrics or vet optimization outcomes. Additionally they focus on altering course when an optimization plan fails to enhance operations or causes disruptions.

Shu and Harris then tackle the Questionable Concepts tabletop train, the place they assist the fictional firm cope with sources that appeared to supply advantages whereas exposing the enterprise to extra bother, because of the resident goblins, gremlins and kobolds.

Associated:InformationWeek Podcast: How CTOs are rethinking succession for the AI period

How does your group course-correct when inner metrics result in less-than-desirable outcomes? Tell us at [email protected].



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