TL;DR
- Philips is rolling out a brand new replace for the Hue Bridge Professional following studies of bricked gadgets.
- Whereas an replace from early June was reported to be the reason for the issue, not each person skilled this difficulty.
- The corporate beforehand said that lower than 100 Hue Bridge Execs have been affected globally by this explicit glitch.
Whereas software program updates are designed to repair present bugs and typically introduce options, issues don’t at all times pan out that method. We noticed this occur to Philips Hue Bridge Professional customers some weeks in the past, when an replace bricked some sensible residence hubs. Effectively, it has taken a few weeks, however there’s lastly some excellent news on this entrance.
Philips is rolling out a new replace for the Hue Bridge Professional that patches this irritating bug. For its half, the corporate had beforehand clarified that fewer than 100 items have been impacted globally for the reason that difficulty got here to mild some weeks in the past (by way of Hueblog).
Nonetheless, affected Hue Bridge Professional homeowners will welcome this growth, on condition that the glitch successfully rendered the sensible residence hub ineffective. The model 2071401010 replace must be rolling out proper now to all system homeowners.
This difficulty reportedly emerged with the model 2071353020 replace that started rolling out to Hue Bridge Professional customers in early June. Nonetheless, different homeowners seemingly confronted no bother regardless of being on the identical model.
Philips hadn’t formally talked about what prompted these hubs to brick, however the changelog affords some readability on this entrance:
Resolved a problem that would trigger the Bridge Professional to enter an unrecoverable state when automated updates had been disabled for an prolonged interval and a pending replace was began manually.
Because it seems, the bug primarily affected customers who disabled automated updates for an unspecified time and tried to manually obtain one later. Having mentioned that, disabling automated updates is a very comprehensible resolution for Hue Bridge Professional homeowners, on condition that small updates can typically do extra hurt than good.
Head over to Settings > Software program replace within the Hue app to obtain the Hue Bridge Professional replace if you happen to haven’t achieved so already.
Thanks for being a part of our neighborhood. Learn our Remark Coverage earlier than posting.
