What you might want to know
- Pixel Watch customers are reporting a brand new bug that hides sleep information on the watch, despite the fact that Fitbit nonetheless data it within the background.
- Many affected customers preserve seeing a “No latest information” message regardless of having full sleep stats accessible within the Fitbit app.
- The difficulty reportedly lasts for a number of nights, and fundamental fixes like restarting the watch usually are not reliably fixing it.
One other health-tracking nightmare is hitting Google’s Pixel Watch sequence, and this time it’s sleep information that’s the newest sufferer. Some Pixel Watch customers are reporting that their watches have stopped displaying sleep stats on the system itself, though the information continues to be being recorded within the background.
Complaints began surfacing on Reddit late final week, with Pixel Watch customers reporting their gadgets saved displaying a irritating “No latest information. Put on your watch to sleep” message (through Android Authority). The bizarre factor is that a lot of those self same customers may nonetheless see full sleep data from inside the Fitbit app on their telephones.
Restarting will not repair it
Customers have reported the problem to occur for a number of nights in a row and that straightforward troubleshooting comparable to restarting the watch doesn’t all the time repair the problem.
The issue arises as the corporate is in the course of turning Fitbit right into a extra expansive Google Well being platform, and a few Fitbit options have already been discontinued or altered as a part of that transition. Whereas there isn’t a affirmation that these backend modifications triggered the problem, the timing has left Pixel Watch homeowners scratching their heads as their well being metrics have been erratic.
This is not the primary time Pixel Watch customers have needed to take care of health-tracking bugs in latest months. Earlier this yr, a slew of Fitbit-related glitches meant that step counts had been improper, SpO2 readings had been damaged, pores and skin temperature information was absent, and syncing was wonky on a number of generations of Pixel Watches. In a single case, customers mentioned their watches had been recording 1000’s of steps that couldn’t have been taken as they sat largely nonetheless. In a single, a Fitbit replace supposedly stripped all permissions for well being sensors altogether.
For now, these affected can nonetheless entry their sleep data by the Fitbit app, so the information itself doesn’t look like misplaced. It seems to be like the problem is within the presentation or native fetching of the information on the watch.
Google has not formally defined what’s inflicting the bug but, however Android Central has contacted the corporate for remark. For now, till a repair arrives, Pixel Watch homeowners could must resort to checking their telephones as a substitute of their wrists to see whether or not they truly bought an honest night time’s sleep.
Android Central’s Take
This bug is indicative of an even bigger challenge with Google’s wearables technique for the time being: the corporate nonetheless sells the Pixel Watch as a critical well being companion, nevertheless it virtually invariably feels shaky relating to fundamental reliability. Certain, it’s comforting that the sleep information is not less than being saved within the Fitbit app as a substitute of disappearing altogether, however customers shouldn’t must play detective each morning to seek out final night time’s stats.
