Microsoft has eliminated the Samsung Galaxy Join app from the Microsoft Retailer as a result of it was inflicting points on particular Samsung Galaxy Ebook 4 and desktop fashions working Home windows 11.
This comes after the corporate mentioned on Friday that it was investigating studies of app failures and customers shedding entry to their C: drive on some Home windows 11 programs.
“Customers would possibly encounter the error, ‘C: shouldn’t be accessible – Entry denied,’ which prevents entry to recordsdata and blocks the launch of some purposes together with Outlook, Workplace apps, internet browsers, system utilities and Fast Help,” Microsoft defined.
The recognized subject impacts a variety of Samsung Galaxy Ebook 4 and Samsung Desktop fashions working Home windows 11, together with NP750XGJ, NP750XGL, NP754XGJ, NP754XFG, NP754XGK, DM500SGA, DM500TDA, DM500TGA, and DM501SGA.
On affected gadgets, customers have been experiencing issues launching apps, accessing recordsdata, or performing administrative duties, and, in some circumstances, points elevating privileges, uninstalling updates, or gathering logs attributable to permission failures.
Following a joint investigation with Samsung, Microsoft has attributed these points to the Samsung Galaxy Join app (used for display screen mirroring, file sharing, and knowledge switch between Galaxy gadgets and Home windows PCs) and briefly eliminated it from the Microsoft Retailer.
“The affected Samsung Galaxy Join software was briefly faraway from the Microsoft Retailer to forestall additional installations,” Microsoft mentioned.
“Samsung has republished a secure earlier model of the appliance to cease recurrence on further gadgets. Restoration choices for gadgets already impacted stay restricted, and Samsung continues to judge remediation approaches with Microsoft’s help.”
Microsoft and Samsung haven’t but supplied a workaround and are nonetheless engaged on a repair for affected Home windows 11 gadgets. Impacted customers are suggested to contact Samsung for device-specific help.
On Friday, Microsoft additionally launched an out-of-band (OOB) replace to repair a safety subject within the Routing and Distant Entry Service (RRAS) administration device affecting Home windows 11 Enterprise gadgets that obtain hotpatch updates as a substitute of standard Patch Tuesday cumulative updates.
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